To power cycle, your equipment, unplug your TV and your cable or digital TV converter box for at least 10 seconds. Power cycling your equipment discharges the information stored in your device's memory and can solve problems with scrambled pictures on your TV. Sluggish performance and scrambled TV pictures can be a result of buildup in your device's memory. Your electronic devices will gradually store information in their random access memory with use. Replace any analog TV splitters or amplifiers with ones tested for Digital TV transmission for best results. Cable TV amplifiers can be used in conjunction with Digital TV splitters to increase the signal strength to TVs with scrambled pictures. Wire splitting gives you access to more cable outlets but can degrade your TV signal by up to 3 decibels per line. Digital TV transmissions operate between the 900-2150 Megahertz frequencies, while analog TV transmissions typically do not exceed 900 MHz your signal may be degraded due to excessive wire splitting inside of your home. Weak SignalĪ weak signal being transmitted over your home's wiring may also cause scrambled images on your TV. Therefore, you must buy a TV plan via*515# in order to view channels on your Playbox. Unauthorized AccessĬable and satellite companies can scramble channels that you have not subscribed to view. High-Definition TVs with a built-in digital tuner are able to view over-the-air broadcasts without a converter box. Analog TV sets without a digital TV converter box will not be able to view DTV broadcasts and may result in a scrambled image on your screen. The following are some reasons why you may experience scrambled channels on your playbox: Digital TV TransitionĪ digital TV converter box is required to view digital TV transmissions received through all over-the-air antenna.
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